Unlocking the power of KEYWORD search.
To Rudy Cortez, Chief Operating Officer at Pacific Coast Title, customer service is how their customer base is built and retained. Rudy shared that the ability for his examiners to conduct queries efficiently and accurately is key in his quest to deliver for his customers.
“One of our major pain points in particular, surrounded the prospect of how we empower our teams for legal and vesting matters,” explained Cortez. “We were keen on finding a provider who could automatically serve up legal, vesting and deed results via our own software API and do it automatically. That’s when we found TitlePoint by Property Insight,” Cortez added.
The TitlePoint user interface provides the ability to automatically search volumes of records by merely including specific KEYWORDS such as name of owner, address or parcel. “Plus, the chain that TitlePoint served back was color-coded, so it was easy to use,” said Cortez.
TitlePoint made it possible for Pacific Coast Title Company to create a workflow whereby simply entering basic information, i.e., address, parcel or owner, would generate the proper documentation for an absolute and turnkey solution. Pacific Coast Title’s examiners specifically liked how TitlePoint displayed the number of deeds or open encumbrances that may have existed. Its integrated automation tools also helped their examiners identify factors such as underlying records or where the original record was derived from within the property history record.
The TitlePoint user interface was designed and built for practical use which made the overall process less cumbersome than other software, while also streamlining the data search for optimal results.
Integrated systems for better results.
Technology integration, especially when legacy methods are tried and true, can be a significant challenge if not vetted properly. Furthermore, training and ongoing customer support must ensure that any software solutions have the ability to evolve with changes in technology and business.
Property Insight, driven by their proprietary software called TitlePoint™, offers curated, personalized title search solutions for clients in the 17 states they operate. In addition to the tailored customer service Property Insight excels in, the power, speed and functionality of TitlePoint provided an exceptional and comprehensive solution for the needs of Pacific Coast Title Company.
To Rudy Cortez, Chief Operating Officer at Pacific Coast Title, customer service is how their customer base is built and retained. Rudy shared that the ability for his examiners to conduct queries efficiently and accurately is key in his quest to deliver for his customers.
“One of our major pain points in particular, surrounded the prospect of how we empower our teams for legal and vesting matters,” explained Cortez. “We were keen on finding a provider who could automatically serve up legal, vesting and deed results via our own software API and do it automatically. That’s when we found TitlePoint by Property Insight,” Cortez added.
The TitlePoint user interface provides the ability to automatically search volumes of records by merely including specific KEYWORDS such as name of owner, address or parcel. “Plus, the chain that TitlePoint served back was color-coded, so it was easy to use,” said Cortez.
TitlePoint made it possible for Pacific Coast Title Company to create a workflow whereby simply entering basic information, i.e., address, parcel or owner, would generate the proper documentation for an absolute and turnkey solution. Pacific Coast Title’s examiners specifically liked how TitlePoint displayed the number of deeds or open encumbrances that may have existed. Its integrated automation tools also helped their examiners identify factors such as underlying records or where the original record was derived from within the property history record.
The TitlePoint user interface was designed and built for practical use which made the overall process less cumbersome than other software, while also streamlining the data search for optimal results.
Integrated systems for better results.
Technology integration, especially when legacy methods are tried and true, can be a significant challenge if not vetted properly. Furthermore, training and ongoing customer support must ensure that any software solutions have the ability to evolve with changes in technology and business.
Property Insight, driven by their proprietary software called TitlePoint™, offers curated, personalized title search solutions for clients in the 17 states they operate. In addition to the tailored customer service Property Insight excels in, the power, speed and functionality of TitlePoint provided an exceptional and comprehensive solution for the needs of Pacific Coast Title Company.
Saving TIME with no surprises under the hood.
For David Graham, Owner of David Graham, Abstractor, the ability to support his title search teams is a vital element to maintaining the standard of excellence their clients have come to expect.
“We spend a lot of time researching properties or looking at images when reviewing chain of title data, so having access to tools that streamline that entire process and make it easy for the user is very appealing to us.” explained Graham. Enter TitlePoint™ by Property Insight. TitlePoint empowers title search teams with the ability to conduct robust search queries by simply entering basic criteria, which translates to increased efficiency and an overall enhanced user experience.
“When compared to other companies I’ve worked with, as far as product goes, the information is more current, a lot more accurate. It’s a lot more complete and the data goes back further as well,” said Graham. “The chain of title is very easy to read and very easy to follow. TitlePoint gives you the opportunity to organize the information in so many different ways. It’s not just a list.” Graham added, “the biggest savior is TIME. I’m not spending an hour trying to read through a chain to find something. This saves us money, and reduces our liability, because it’s easy to find the information you need. You’re not missing something in a giant mass of information because you can’t organize it. The bottom line with TitlePoint is that it’s a lot easier to find what you need faster.
“And, in comparison to the previous company we were working with, Property Insight does exactly what they say they’re going to do. You don’t have to worry about anything happening under the hood that you’re unaware of. On top of that, their training really covered all of our needs. The training I received when I first signed up was completely thorough. It just made me very comfortable,” said Graham.
Property Insight prides itself on providing exceptional customer support, echoed by the sentiments Graham, “helpful, informative, honest and friendly. A trusted partner. These are the words that come to mind when describing Property Insight and TitlePoint.”
A turnkey software toolkit for optimal title search results.
The ability to integrate disparate platforms seamlessly can oftentimes be easier said than done. Property Insight, driven by their proprietary software TitlePoint™, offers curated, personalized title search solutions for clients in the 17 states where they operate. In addition to the tailored customer service Property Insight excels in, the power, speed and functionality of TitlePoint provided an exceptional and comprehensive solution for David Graham.
For David Graham, Owner of David Graham, Abstractor, the ability to support his title search teams is a vital element to maintaining the standard of excellence their clients have come to expect.
“We spend a lot of time researching properties or looking at images when reviewing chain of title data, so having access to tools that streamline that entire process and make it easy for the user is very appealing to us.” explained Graham. Enter TitlePoint™ by Property Insight. TitlePoint empowers title search teams with the ability to conduct robust search queries by simply entering basic criteria, which translates to increased efficiency and an overall enhanced user experience.
“When compared to other companies I’ve worked with, as far as product goes, the information is more current, a lot more accurate. It’s a lot more complete and the data goes back further as well,” said Graham. “The chain of title is very easy to read and very easy to follow. TitlePoint gives you the opportunity to organize the information in so many different ways. It’s not just a list.” Graham added, “the biggest savior is TIME. I’m not spending an hour trying to read through a chain to find something. This saves us money, and reduces our liability, because it’s easy to find the information you need. You’re not missing something in a giant mass of information because you can’t organize it. The bottom line with TitlePoint is that it’s a lot easier to find what you need faster.
“And, in comparison to the previous company we were working with, Property Insight does exactly what they say they’re going to do. You don’t have to worry about anything happening under the hood that you’re unaware of. On top of that, their training really covered all of our needs. The training I received when I first signed up was completely thorough. It just made me very comfortable,” said Graham.
Property Insight prides itself on providing exceptional customer support, echoed by the sentiments Graham, “helpful, informative, honest and friendly. A trusted partner. These are the words that come to mind when describing Property Insight and TitlePoint.”
A turnkey software toolkit for optimal title search results.
The ability to integrate disparate platforms seamlessly can oftentimes be easier said than done. Property Insight, driven by their proprietary software TitlePoint™, offers curated, personalized title search solutions for clients in the 17 states where they operate. In addition to the tailored customer service Property Insight excels in, the power, speed and functionality of TitlePoint provided an exceptional and comprehensive solution for David Graham.
Quicker results with exclusive COLOR-CODING.
As a long-time industry professional, John Metesh of Fidelity National Title knows a superior title search solution when he sees one, and in his role as a title underwriter he has grown to appreciate the power and ease that TitlePoint™ by Property Insight delivers.
“It’s all about getting things done quickly here. So often, we’re in the middle of a closing and we’ll need to clear something immediately,” Metesh explained. “You need software that’s easy to use and flexible while serving up the data in a fast and efficient way. With TitlePoint, the information is right at your fingertips, in an interface that’s COLOR-CODED, which I find extremely helpful.”
The way in which TitlePoint serves up title search results, in particular, enhances the
user experience for those charged with running queries. “We’re usually in the middle of multiple closings at a time, constantly updating files, looking at the property chain, searching names and clearing names of judgements. Because the results are organized so well, complete with COLOR-CODING, TitlePoint has absolutely helped streamline our processes so we can be more efficient,” Metesh said.
Metesh continued, pointing out the power of the system and how his firm has been able to harness it. “The most positive aspect I would say is the sheer amount of records and information stored within it. Plus the ability to store all the records we need that are easily retrievable. Not to mention its speed.”
“I love the back plant feature and the tract books that are saved in the system. I’m always going back and looking for the much older records. Something the individual counties aren’t even capable of, so that’s extremely helpful.”
Empowering and enabling title search teams with solutions they can use.
Property Insight believes in providing exceptional support for their clients during onboarding and beyond. And because TitlePoint is so intuitive, title search teams can quickly develop the capability to train new members as they join – another time-saving benefit. “It’s pretty straightforward to input information into TitlePoint, which is huge, because we don’t have a lot of time to overly train our team on how to use the system. If I ever run into an issue or have a question, our point of contact is always extremely helpful and knowledgeable,” Metesh said.
Property Insight, driven by their proprietary software TitlePoint™, offers curated, personalized title search solutions for clients in the 17 states where they operate. In addition to the tailored customer service Property Insight excels in, the power, speed and functionality of TitlePoint provided an exceptional and comprehensive solution for John Metesh and Fidelity National Title.
As a long-time industry professional, John Metesh of Fidelity National Title knows a superior title search solution when he sees one, and in his role as a title underwriter he has grown to appreciate the power and ease that TitlePoint™ by Property Insight delivers.
“It’s all about getting things done quickly here. So often, we’re in the middle of a closing and we’ll need to clear something immediately,” Metesh explained. “You need software that’s easy to use and flexible while serving up the data in a fast and efficient way. With TitlePoint, the information is right at your fingertips, in an interface that’s COLOR-CODED, which I find extremely helpful.”
The way in which TitlePoint serves up title search results, in particular, enhances the
user experience for those charged with running queries. “We’re usually in the middle of multiple closings at a time, constantly updating files, looking at the property chain, searching names and clearing names of judgements. Because the results are organized so well, complete with COLOR-CODING, TitlePoint has absolutely helped streamline our processes so we can be more efficient,” Metesh said.
Metesh continued, pointing out the power of the system and how his firm has been able to harness it. “The most positive aspect I would say is the sheer amount of records and information stored within it. Plus the ability to store all the records we need that are easily retrievable. Not to mention its speed.”
“I love the back plant feature and the tract books that are saved in the system. I’m always going back and looking for the much older records. Something the individual counties aren’t even capable of, so that’s extremely helpful.”
Empowering and enabling title search teams with solutions they can use.
Property Insight believes in providing exceptional support for their clients during onboarding and beyond. And because TitlePoint is so intuitive, title search teams can quickly develop the capability to train new members as they join – another time-saving benefit. “It’s pretty straightforward to input information into TitlePoint, which is huge, because we don’t have a lot of time to overly train our team on how to use the system. If I ever run into an issue or have a question, our point of contact is always extremely helpful and knowledgeable,” Metesh said.
Property Insight, driven by their proprietary software TitlePoint™, offers curated, personalized title search solutions for clients in the 17 states where they operate. In addition to the tailored customer service Property Insight excels in, the power, speed and functionality of TitlePoint provided an exceptional and comprehensive solution for John Metesh and Fidelity National Title.
One-site EASINESS makes our job simpler.
For Michael Tarsa of Proper Title, the key to creating and maintaining a highly productive environment for title search teams is built on finding the right technology that can handle large volumes of data while being easy to use.
As a long-time user of TitlePoint™ by Property Insight, he can attest to its prowess at accomplishing just that, and more. “Title insurance is my passion and I’ve used TitlePoint for my entire career, since day one. Typically, we fulfill over a dozen orders a day, so the system is always on. We’re constantly reminded that searches are so much easier to do in TitlePoint as opposed to public websites. Everything is in one program. It’s very straightforward and brings EASINESS to the entire process.”
Hallmarks of TitlePoint include intuitive navigation, an enhanced image viewing experience, not to mention it’s great for collaborative teams. A turnkey platform that delivers, time and time again. Customization is another advantage that TitlePoint offers to title search professionals, in a variety of ways. The system has been designed to not only serve up data quickly, but also in a manner that’s very user-friendly.
“I like to search by address first, so when I do that, TitlePoint will pull up the PIN numbers that relate to a given property so I can cross-reference with what the customer provided, which is a great option,” Tarsa said. Property Insight takes great care in maintaining and expanding its title plants, which is a key advantage for firms as they ponder how to function optimally and scale in light of the dynamic nature of property records. Deeper data helps generate even more accurate results, and TitlePoint does it in an expedited fashion.
High tech tools supported by hands-on service.
The support that Property Insight provides is best-in-class. At the outset of a client relationship and on a day-to-day basis, their team of industry experts are committed to creating successful outcomes for their customers.
“Property Insight is a trusted partner. Whenever we need something done that’s a priority, our rep is always happy to help us out, as well as any new-hire training or refresher courses we might request. I would definitely recommend TitlePoint as the ‘go-to guide’ for property searches, for sure.”
Property Insight, driven by their proprietary software TitlePoint™, offers curated, personalized title search solutions for clients in the 17 states where they operate.
In addition to the tailored customer service Property Insight excels in, the power, speed and functionality of TitlePoint provided an exceptional and comprehensive solution for Michael Tarsa and Proper Title.
For Michael Tarsa of Proper Title, the key to creating and maintaining a highly productive environment for title search teams is built on finding the right technology that can handle large volumes of data while being easy to use.
As a long-time user of TitlePoint™ by Property Insight, he can attest to its prowess at accomplishing just that, and more. “Title insurance is my passion and I’ve used TitlePoint for my entire career, since day one. Typically, we fulfill over a dozen orders a day, so the system is always on. We’re constantly reminded that searches are so much easier to do in TitlePoint as opposed to public websites. Everything is in one program. It’s very straightforward and brings EASINESS to the entire process.”
Hallmarks of TitlePoint include intuitive navigation, an enhanced image viewing experience, not to mention it’s great for collaborative teams. A turnkey platform that delivers, time and time again. Customization is another advantage that TitlePoint offers to title search professionals, in a variety of ways. The system has been designed to not only serve up data quickly, but also in a manner that’s very user-friendly.
“I like to search by address first, so when I do that, TitlePoint will pull up the PIN numbers that relate to a given property so I can cross-reference with what the customer provided, which is a great option,” Tarsa said. Property Insight takes great care in maintaining and expanding its title plants, which is a key advantage for firms as they ponder how to function optimally and scale in light of the dynamic nature of property records. Deeper data helps generate even more accurate results, and TitlePoint does it in an expedited fashion.
High tech tools supported by hands-on service.
The support that Property Insight provides is best-in-class. At the outset of a client relationship and on a day-to-day basis, their team of industry experts are committed to creating successful outcomes for their customers.
“Property Insight is a trusted partner. Whenever we need something done that’s a priority, our rep is always happy to help us out, as well as any new-hire training or refresher courses we might request. I would definitely recommend TitlePoint as the ‘go-to guide’ for property searches, for sure.”
Property Insight, driven by their proprietary software TitlePoint™, offers curated, personalized title search solutions for clients in the 17 states where they operate.
In addition to the tailored customer service Property Insight excels in, the power, speed and functionality of TitlePoint provided an exceptional and comprehensive solution for Michael Tarsa and Proper Title.
Streamlining with user-friendly FILTERS.
Having access to robust and user-friendly title search software solutions is a “must have” for Daniel Silverburg, Title Project Manager at First Corporate Solutions, and among the various providers in the market, TitlePoint™ by Property Insight stands above the rest.
“From my perspective, the biggest feature that TitlePoint has that the competition doesn’t is FILTERS, in that I’m able to filter large chains in multiple ways, which is a big time saver,” said Silverburg. “Without that capability, I might spend half a day going through common names looking for all the releases in order to find what’s left open.
With TitlePoint, it only takes a few seconds.” So what makes TitlePoint so powerful? Behind the scenes, the team at Property Insight has spent a great deal of time and effort in building out the functionality of the system for an optimized experience. “I can remember asking somebody at Property Insight once about name runs and variations and they went into detail about the algorithm they built to just handle the name run with various overlaying similar to a lookup,”
Silverburg recalled. “I just remember I was very impressed by how much thought went into that. Ultimately, we won’t miss a name and we won’t get erroneous results.” Beyond the day-to-day efficiencies that TitlePoint can offer, there’s also something to be said for the accuracy of the data it can wield from a risk management standpoint.
“What’s important to me is that we’ve never had a loss or claim or any instances of documents being misposted and we’ve done probably hundreds of thousands of searches on TitlePoint. No claims or losses for missed data, period.”
Innovative software backed by exceptional customer service.
Another way Property Insight is in a class by itself is the commitment to providing clients with the resources that they need to make using TitlePoint feel like second nature.
“The training from Property Insight has been excellent. Whenever I have a new user, trainers are always available and will spend a considerable amount of time with us, going through the settings. My time is short, so it’s great they have trainers I can trust,” said Silverburg.
Property Insight, driven by their proprietary software TitlePoint™, offers curated, personalized title search solutions for clients in the 17 states where they operate. In addition to the tailored customer service Property Insight excels in, the power, speed and functionality of TitlePoint provided an exceptional and comprehensive solution for Daniel Silverburg and First Corporate Solutions.
Having access to robust and user-friendly title search software solutions is a “must have” for Daniel Silverburg, Title Project Manager at First Corporate Solutions, and among the various providers in the market, TitlePoint™ by Property Insight stands above the rest.
“From my perspective, the biggest feature that TitlePoint has that the competition doesn’t is FILTERS, in that I’m able to filter large chains in multiple ways, which is a big time saver,” said Silverburg. “Without that capability, I might spend half a day going through common names looking for all the releases in order to find what’s left open.
With TitlePoint, it only takes a few seconds.” So what makes TitlePoint so powerful? Behind the scenes, the team at Property Insight has spent a great deal of time and effort in building out the functionality of the system for an optimized experience. “I can remember asking somebody at Property Insight once about name runs and variations and they went into detail about the algorithm they built to just handle the name run with various overlaying similar to a lookup,”
Silverburg recalled. “I just remember I was very impressed by how much thought went into that. Ultimately, we won’t miss a name and we won’t get erroneous results.” Beyond the day-to-day efficiencies that TitlePoint can offer, there’s also something to be said for the accuracy of the data it can wield from a risk management standpoint.
“What’s important to me is that we’ve never had a loss or claim or any instances of documents being misposted and we’ve done probably hundreds of thousands of searches on TitlePoint. No claims or losses for missed data, period.”
Innovative software backed by exceptional customer service.
Another way Property Insight is in a class by itself is the commitment to providing clients with the resources that they need to make using TitlePoint feel like second nature.
“The training from Property Insight has been excellent. Whenever I have a new user, trainers are always available and will spend a considerable amount of time with us, going through the settings. My time is short, so it’s great they have trainers I can trust,” said Silverburg.
Property Insight, driven by their proprietary software TitlePoint™, offers curated, personalized title search solutions for clients in the 17 states where they operate. In addition to the tailored customer service Property Insight excels in, the power, speed and functionality of TitlePoint provided an exceptional and comprehensive solution for Daniel Silverburg and First Corporate Solutions.
